SUGGESTIONS

To Our Customers . . .

Your comments and suggestions are important to us. We would like to know about your experiences with our company. Your input will help us to better serve your needs. Thank you, Doug Bawel, President


Type of Unit Purchased:(check one)

                           

 

1. Please rate your satisfaction with your phone sales representative. Very Satisfied       Very Dissatisfied
a.) Promptness with which your call was answered
b.) Courtesy
c.) Ability to listen
d.) Knowledge of the Product
e.) Follow up when needed
f.) Discussion about payment terms
2. Please rate your satisfaction with the delivery experience. Very Satisfied       Very Dissatisfied
a.) Received the product at the time promised
b.) Appearance and courtesy of the driver
c.) Handling of any questions you had
d.) Promptness of core pick up
3. Did the delivery person offer additional point of purchase materials? Yes No      
4. Please rate the product. Excellent Very Good Good Fair Poor
a.) How it is packaged
b.) Product appearance
c.) Correctness for the application
d.) How it functioned on the start up
e.) Overall satisfaction
5. Would you recommend our company to a friend or colleague?  Yes  No